Effective Date: November 2024

Alka Farm values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide on our website, www.alkafarmusa.com

Information We Collect

We may collect the following types of personal information when you interact with our website:

• Personal Identification Information: Includes name, email address, phone number, shipping address, and billing address.
• Payment Information: Collected securely through third-party payment processors. We do not store your credit card or other payment details.
• Device and Usage Information: Includes IP address, browser type, operating system, referring URLs, and interaction with our site (via cookies and analytics tools).
• Communication Data: Includes inquiries, feedback, or other communication you send to us via email, contact forms, or customer support.

How We Use Your Information

We use the information we collect to:

• Process and fulfill orders for Alka Farm alkaline water machines.
• Communicate with you about your order, updates, promotions, or new products.
• Improve our website and customer service based on user feedback and analytics.
• Protect against unauthorized access, fraud, or misuse of our website and services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser settings, though this may affect some functionality on our website.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with order fulfillment, payment processing, marketing, and website analytics.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our terms, or protect the rights and safety of our company or users.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Security of Your Information

We implement security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Access and Correction: You can access and update your personal information by contacting us.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may unsubscribe from promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will delete or anonymize it.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or process information from children under 18. If we learn that we have collected personal information from a child, we will promptly delete it.

International Users

If you are accessing our website from outside of the USA, please note that your information may be transferred to, stored, and processed in [Your Country], where our servers are located. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: contacts@alkafarmusa.com
• Phone:   1-866-367-1715
• Address: Florida USA